Design for the lives your users are living — not for the value you want to extract from them.
Assuming every problem is product-related drives a product-centric approach to fixing them. But what if problems are more complex than simple fixes to content or features?
An engineer I used to work with once said — and this is incredibly insightful advice for product managers — “People are complicated.” […]
https://balance.ventures/wp-content/uploads/2018/09/kev-seto-94686-unsplash.jpg 1000 1500 Editor https://balance.ventures/wp-content/uploads/2018/08/B_Website_Header.png Editor2018-09-03 18:01:232018-09-11 17:29:35To Keep a User, Sometimes You Have to Let Them Go