Q: What is a practical way to scale a creative firm?
Scaling your company can make or break you. You need to make sure that the people you are hiring are good at their job, especially early on. Have the self-awareness to separate what you currently need to do, and what you are actually good at. Find people to fill the roles that your skill set is not built for. Hiring the people with skills different than yours, in roles you don’t excel in, will make their operations more efficient and your operations more efficient because nobody will need to dedicate time to things they are not good at.